Frequently Asked Questions

Q: I cannot find my initial login email from LearningSupport@ellenmacarthurfoundation.org. What do I do?
A: Firstly, check your spam/junk folder. Your automatic network filter may have diverted the email away from your inbox. If you still cannot locate it, please get in touch with your CE100 primary contact.

Q: What should I do if I have forgotten my password or find that I cannot log in?
A: You can request a new password on the login homepage. After clicking “Request new Password”, you will receive a new one-time login email that allows you to reset your password. If you are still unable to access your account, please get in touch with your CE100 primary contact.

Q: Where can I get help if my question has not been answered?
A: Please get in touch with us directly: learn@ellenmacarthurfoundation.org